What is the refund process?

When your returned items arrive at our warehouse, they will be checked to ensure:

• The items are unused and undamaged

• Labels are attached

• The return form and receipt are complete

If everything is in order:

• Your return will be approved

• You will receive a confirmation SMS

• The refund will be issued to the original payment method

Return shipping costs:

• If you use our contracted courier companies, the return shipping fee is covered by LC Waikiki.

• If you use another courier company, the shipping cost is covered by the customer.

Important note:

• If your card is lost, stolen, or no longer active, please contact us so we can assist you with your refund.