Shipping & Delivery

What is the standard delivery time?

The estimated delivery time for International Warehouse orders is 6–12 business days.

The estimated delivery time for Local Warehouse orders is 3-7 business days.

Delivery times may vary depending on customs clearance and transportation processes. You can track the current status of your order in the “My Orders” section of your account.

What happens if my order cannot be delivered ? How can I track my order? Which courier delivers my order? Can I change my delivery address after placing an order? What is the standard delivery time? How much does shipping cost? My order shows as 'Delivered' but I haven’t received it. What should I do? Can I pick up my order from a delivery branch? What should I do if the product arrived damaged or defective? Can I choose a different delivery company? How can I file a complaint about the delivery personnel? Do you deliver to my area?